Session Topic

Advanced Telehealth Coding (The genie is out of the bottle)

2020 Evaluation and Management Symposium: Virtual Conference

Presented Thursday, September 24, 2020


This presentation will address both the legal and technical sides of advanced telehealth services and highlight telehealth changes since the onset of the current public health emergency (PHE). Maxine will focus on various laws including recent legislation resulting from the COVID-19 crisis which spurred the temporary expansion of telehealth services. What will happen after things return to normal, when these “temporary” rules will be evaluated and revised? Maxine identifies the ways this process may affect healthcare practices in the services provided, telehealth reporting, auditing, and legislation. Aimee will cover the diagnosis coding changes that transpired due to the PHE, review special and new codes related to specimen collection and testing, and clarify modifier use and place of service changes. She explains how states got engaged and put laws into place to promote and ensure proper reimbursement for telehealth services. With all the changes for telehealth coding in 2020, there are even more on the way, and this session will prepare you for accurate telehealth reporting in 2021.

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  Maxine I. Collins, MBA, CPA, CMC, CMOM, CMIS — Consultant/Instructor Practice Management Institute — Director of Compliance, Audits & Education, CoreMD Partners LLC — (Max for short)
Maxine has more than thirty years of experience in medical practice management, adult education and general business. She has taught courses at various levels, including teaching business communications and accounting at Midwestern State University in Texas. Maxine has extensive experience teaching administrative and clinical personnel essential medical office skills such as medical terminology, coding, reimbursement, OSHA, and HIPAA compliance. She is adept at personnel management, government rules and regulations, accounting and budgeting. Additionally, her experience with practice marketing and development make her a knowledgeable and much sought-after practice management resource.

Maxine has served as an administrator of a multi-specialty clinic, where she was responsible for all clinic operations including medical records, billing and collections, OSHA, HIPAA and Medicare compliance, and all accounting operations. She also has experience in medical practice consulting and has successfully launched multiple practices.
  Aimee L. Wilcox, CPMA, CCS-P, CST, MA, MT — Director of Content, innoviHealth
Aimee is a healthcare auditor, coder, educator, and author with over 30 years of experience in the healthcare industry in both clinical and administrative positions. She has managed both small and large solo and multi-specialty practices in both public and private sectors. As the Director of Content for innoviHealth, she writes articles and books on medical coding, documentation, and reimbursement, as well as assisting in the development of coding and auditing-specific online tools. She presents webinars and podcasts and often speaks at local and national healthcare coding and auditing conferences. She enjoys helping healthcare professionals understand how to document their services correctly to protect revenue.